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FAQs

How does after-sales service work?

After-sales service is managed directly by Clément. You can contact him directly via our contact page .

How do I track my order?

You will receive a unique identifier from Collissimo.
This allows you to follow the progress of your delivery in real time.

How do I make a request about my order?

Send us a message from the contact page , we will process your order directly.

Will I receive a confirmation email after my order?

When you have placed your order on our website, you will receive a confirmation email.

Is delivery free?

Yes! As soon as your order is over €60, we offer free delivery.

How do I get a product replacement?

Contact our customer service via the contact page. We will resend you a product as soon as possible.

How to contact customer service?

You can contact us by email: as@harmony-nutri.com

Or directly via the contact form .

What is the delivery time?

When you place an order, we undertake to process it within 24 hours.

Delivery times via Colissimo of between 2 and 4 days must be added.

Are the products Made in France?

We are a 100% French brand.

Our products are developed in Aix-en-Provence and manufactured in Brittany.

Where can I find Harmony Nutri products?

Today our products are only available on our website.

CAN'T FIND THE ANSWER?

Contact our customer support via the contact page and our team will respond to you as soon as possible.

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